FAQ
Questions people ask first.
If your question isn't here, email us and a person will answer it.
You upload a photo, and FaceSearch compares that face against publicly accessible images on the web, then ranks the closest matches with the page each one came from.
A deep search casts a wider net than a normal search — it takes longer and costs a deep search credit, but it reaches further across the public web.
It is used to run your search and nothing else. It is never sold, and never used to build a face database for anyone else.
No. Results come only from publicly accessible pages. Nothing behind a login, and no private albums.
A clear, well-lit, front-facing photo gives the best results. If the face is small, turned away, or heavily obscured, there may be nothing to match against.
Open a scan from your history and choose delete. To remove your account and everything attached to it, email support@facesearch.cc from the address on your account.
Bought on the website: sign in, open Account → Manage plan, then Open billing portal (change card, invoices, or cancel). Bought in the iOS or Android app: manage or cancel from your App Store or Google Play subscription settings. Deleting your FaceSearch account does not cancel billing.
Still stuck?
Write to support@facesearch.cc with the email address on your account, or start a search and see what comes back.
